The company charged with rolling out the country's national network released its latest quarterly results for the three months ending September, on 14 November.
As of this recent quarter, NBN has 6.1 million premises "ready to connect". The accompany also reported additional 520,000 premises activated, to reach 2.9 million in total at 30 September.
NBN is generating around $405mn a quarter, revenue it says will allow it to concentrate on fixing some of the problems with customer experience.
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"Together, we are revisiting processes and making adjustments to make improvements at all service levels a priority".
"We have demonstrated our ability to scale and deliver, and with the same determination we seek to further improve the end-to-end experience for households and businesses, from migration to use of the network", he said. That's why we have launched unlimited bundles for new and existing customers on our $99 and above plans.
It has also launched a Tech Lab for fault assessment and remediation. In other words, more than half the premises in Australia can order an NBN plan from a retailer, the company said.
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Among the complaints received by the TIO and local industry regulators have been around issues involving the speeds delivered via NBN services, with some end users complaining of receiving lower speeds than expected under the plans they have signed up for with the network's retail service providers (RSPs).
Offering Unlimited data for home broadband will be an immediate attraction to those in the market for home internet - especially those with families and multiple teenagers at home looking to stream and download content.
The existence of the condition was disclosed but only in very small print in the advertisements and understandably the Australian Competition and Consumer Commission's (ACCC) took action against the telco.
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