The company said it was focused on card transactions in Forever 21 stores from March 2017 through October 2017.
Forever 21, the fashion retailer that operates a store at Peachtree Mall in Columbus, said Tuesday it is investigating an apparent data breach.
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"We immediately began an investigation of our payment card systems and engaged a leading security and forensics firm to assist us", the company told BuzzFeed News in a statement.
Because of the encryption and tokenization solutions that Forever 21 began using in 2015, it is believed that only certain point of sale (POS) machines in some stores were affected when the encryption was not in operation.
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The number of people potentially affected was not yet available, but Forever 21 said in a press release that its investigation is ongoing. "Protecting our customers' payment card data is a top priority, and we are continuing to take steps to address this incident".
It advises customers to keep a close eye on their credit- and debit-card statements and notify their bank or card issuer if any unauthorized charges pop up on them. Payment card network rules generally do not hold cardholders responsible for unauthorized charges. "For more information", it said.
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