Now the store has been stripped of its royal warrant after June Kenton, who owned the company for almost 30 years, wrote a book that told the story of her professional life.
The company was founded in London in 1939; June Kenton and her husband purchased the company for $20,000 in 1982 and she started doing fittings for The Queen that same year.
Royal recognition? Royal warrants are awarded as a mark of recognition to those who supply goods or services to the Queen, the Duke of Edinburgh or the Prince of Wales.
Mrs Kenton detailed how Diana came for bra fittings, ordered Israeli-designed swimsuits and accepted posters of models in lingerie and swimwear for her sons, William and Harry, to put up in their studies at Eton.
The 82-year-old broke down in tears as she explained that the memoir was meant to describe her experiences in building the business and that she meant no offense to the monarch or her family.
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Kenton herself had been the official "corsetiere" to Queen Elizabeth since the 1980s, often visiting Buckingham Palace for fittings and serving several members of the royal family, including Princess Diana and Princess Margaret. It's disgusting and a real shock.
"I never ever thought when I was writing the book that it would upset anyone".
"In respect of Royal Warrants, we never comment on individual companies", the palace said in a statement. She even sent Buckingham Palace a copy when the book was published a year ago.
In a series of interviews, she told how the Queen Mother, who granted the firm a separate royal warrant from 1993, once confided that Princess Margaret liked to interfere with her choice of hats when her milliner arrived for fittings, but she still got her own way.
However, the Daily Beast notes that Kenton actually shared "decades of secrets" in her book.
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"But it's a fact I have done work for the Queen, there would be a gaping hole in my autobiography if I didn't mention it".
Yesterday Russell Tanguay, director of warrants at the Royal Warrant Holders Association, confirmed that Rigby & Peller, whose flagship store is near Harrods in Knightsbridge, had lost its warrant.
June Kenton, 82, remained on the board of Rigby & Peller and continued to fit bras for the at Buckingham Palace, even after her majority stake in the company was sold to the Belgian lingerie company Van de Velde in 2011.
Her mother was quoted by The Daily Telegraph as saying: "It is very sad for me that they didn't like it and I'm finding that very hard to accept". I apologize for anything I might have done or said in the book. "I just think the world of them".
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A empresa tem 246 fábricas em 47 países, incluindo Brasil, mas não esclareceu onde as milhões de lata serão retiradas. O movimento ocorre depois que Besnier se encontrou, na última sexta-feira, com o ministro da economia da França.